Privacy Policy

Privacy Policy

Introduction

Welcome to http://home-care-olmito-texas.primarycareaid.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

• Our official website and any subdomains or pages linked thereto.
• Mobile applications developed and maintained by Home Care Olmito Texas.
• Online services offered through our platform.
• Interactions between users and our customer support channels.

Please note that this policy does not apply to third-party platforms, applications, or services accessed through links on our website, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users when:

1. You register an account and use our applications and services.
2. You visit and navigate through our websites.
3. You subscribe to receive communications, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, which can include:

• Account Information: Details related to your user account creation and maintenance.
• Payment Information: Data required for processing payments, such as credit/debit card numbers, expiration dates, and security codes.
• Financial Information: Records of transactions, bank account details (if provided), and financial history.
• Purchase Information: Items or services bought through our platform, including quantities, prices, and order status.
• Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and improved user experience.
• Location Data: Information about your physical location when you use our location-based services.
• Feedback: Your opinions, comments, and suggestions provided to us.
• Social Media Information: Data obtained from social media platforms when users choose to connect their accounts with ours.
• Product Information: Details about products you view, purchase, or interact with on our platform.

We collect this data through various means: direct user input, form submissions, browsing interactions, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience and provide valuable insights for our business operations. Cookies are small text files stored on your device that serve different purposes, including:

• Strictly Necessary: These cookies enable basic functions of our website, such as page navigation and access to secure areas.
• Preference: They remember user preferences, like language settings or content display options.
• Analytics: Analytics cookies track visitor behavior and help us understand how users interact with our site.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which non-essential cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of specific purposes, such as:

• Providing services or products requested by you.
• Complying with legal obligations.
• Resolving disputes.
• Conducting research and analytics.

Once the data is no longer required, we securely delete or anonymize it to prevent re-identification.

Security Measures

We have implemented robust security measures to safeguard your personal data:

• Encryption: We use encryption protocols for data at rest and in transit to protect sensitive information from unauthorized access.
• Secure Third-Party Processing: Some services are provided by trusted third parties, who adhere to strict security standards and privacy regulations.
• Access Control: Our systems have access controls to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information, please contact us immediately so that we can take appropriate steps.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

• Access and rectification: The right to request access to and correction of your stored data.
• Erasure and restriction: Ability to ask for the deletion or restriction of processing of your data.
• Data portability: Right to receive a copy of your data in a structured, commonly used format.
• Objection: Option to object to the processing of your data for specific purposes.
• Non-discrimination: You cannot be subjected to unfair treatment due to exercising your privacy rights.

To exercise these rights or have any data-related inquiries, please contact our dedicated Privacy Team via email at [email protected] or through postal mail.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified on our website, and updated policy versions will be readily accessible.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or unsubscribe from our communications:

• Email: [email protected]
• Address: [Privacy Team Address]

We appreciate your trust in Home Care Olmito Texas. Your privacy is of utmost importance to us, and we are committed to maintaining the highest standards of data protection.